Delivery
Delivery times and options at 3delf: Regular and express production as well as delivery fees
Welcome to 3Delf , your 3D printing service! We offer you the opportunity to place individual orders and get high-quality 3D models. So that you know what to expect, we would like to explain the process and the possible options for production and delivery to you.
Regular delivery
A regular individual order is usually handed over to our reliable delivery service within 1 to 4 days . From this point on, the delivery service needs an additional 2 to 3 days to bring your package to the desired delivery address.
Please also note that we have no influence on any delays on the part of the delivery service after the delivery has been handed over . If there are unusual delays in delivery, we ask for your patience. However, we will do our best to assist you with any delivery questions or concerns and to make the process as smooth as possible.
Please also refer to the product description for delivery time information. Some of our services, products or goods may take longer than the regular delivery time. We usually include this information in the item description so you know exactly when to expect delivery. Therefore, please note the information on the delivery time in the respective product description.
express service
For those in a hurry , we also offer an express service. If you want express manufacture and delivery, your model will be manufactured on the same day and handed over to the supplier on the same day. Please note that express deliveries are subject to availability and cannot always be guaranteed. If it is not possible to manufacture and deliver your model on the same day due to overload or high order volume, it will be handed over the next day.
It is important to note that there are no deliveries on weekends and public holidays. Orders placed on such days or before a weekend may be delayed. We ask for your understanding.
High volume orders may take longer to hand delivery or may have partial delivery. In such cases we will notify you in advance and ensure that you are kept informed of the progress of your order.
We would also like to inform you that there are additional charges for express production and delivery. The exact cost varies depending on the type of order, the size of the model and the desired delivery location. Please find out about the relevant fees in advance by contacting our customer service. We are at your disposal to give you more information about the express fees.
We hope this information will help you in your decision and understanding of our service. If you have any further questions, do not hesitate to contact us. Our team is at your disposal. Thank you for your interest in 3Delf!