Filament selection and color variations

Important information about filament selection and color variations

we would like to inform you that in some cases it may happen that a certain filament color of a certain filament brand is no longer available. In such situations, we endeavor to offer you an alternative filament brand that is either the same color or a similar color.

It is important to note that even when using the same brand of filament, there may be variations for specific colors. Filament manufacturers can produce different batches, and even within a batch there can be slight differences in color intensity or hue. These variations are beyond our direct control as we source the filament from the manufacturers.

However, our goal is always to offer you high quality products and to ensure that the colors match your expectations as closely as possible. We strive to always carefully monitor our filament selection and ensure we offer the best options available.

If you have any questions about the filaments or their color or have a specific color specification, we are at your disposal. Our customer service team will do their best to help you with your concerns and offer possible solutions.

If the brand matters: waiting for the delivery of your desired filament manufacturer

if it is particularly important to you that a particular material or color comes from a specific manufacturer, we want to assure you that we will accommodate your request. In such cases, we will not use any alternative products, but will await the shipment containing the filament of the brand you want.

We understand that specific projects or applications may have specific requirements and that choosing the right material and brand is of great importance. We want to make sure that you are completely satisfied with our services and that your expectations are met.

However, please note that in such cases the delivery time may be a little longer as we have to wait for the requested filaments to arrive from your preferred manufacturer. However, we will do our best to give you an accurate estimate of delivery time and to keep you informed of the progress of your order.

If you more Have questions or a specific requirement regarding the filament manufacturer, please do not hesitate to contact us. Our customer service team will be happy to assist and assist you in meeting your unique requirements.